GLOS Nailbar staff Renee Farrugia, director Ali Waight, Charlie Launer, Catherine Larcey, Karina Freire, Wendy Dowel and Suzi Ceni celebrate after winning the RACV Business Insurance Retail Award.

JUDGES COMMENT

The owner showed a real passion for the business as well as for the customers. Rigid business operations and a standardised approach by all staff members means that all clients will receive the same service no matter which staff member sees them